Privacy Policy

Information We Collect

When you interact with our website or contact us, we may collect personal information such as your name, address, telephone number, email address, and details about the courses or services you are interested in.

How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide customer support
• Process bookings and deliver our training services
• Improve our website and understand how visitors use it
• Analyse trends and develop our services
• Send updates or information you have requested or consented to receive
• Provide relevant advertising where appropriate

Only authorised NWFT personnel and trusted service providers may access your data. We do not sell or trade your personal information.

Digital Advertising & Service Providers

We occasionally work with professional third‑party companies who act as data processors on our behalf. These partners may use your information to deliver digital advertising or retargeting that we believe may be relevant to you.

Cookies

Our website may use cookies to improve functionality and understand how visitors use the site. Some third‑party services, such as embedded Google Maps, may also set cookies. For more details, please refer to our Cookies Policy.

Keeping You Informed

If you choose to receive updates from us, we may contact you with news, offers or information about our courses and services. You can opt out at any time.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or outdated information
• Request deletion of your data in certain circumstances
• Object to or restrict how we process your information

To exercise any of these rights, please contact our Information Officer at our registered office.

Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal obligations and support your training journey with us.

Keeping Your Data Secure

We use a combination of physical, technical and organisational measures to protect your information. While we take every reasonable step to safeguard your data, information transmitted online can never be guaranteed as completely secure.

Links to Other Websites

Our website may contain links to external sites. These sites have their own privacy policies, and we are not responsible for their content or practices.